III. Services, prices, payment, offsetting
- The hotel is obliged to keep the rooms reserved by the customer available and to provide the agreed services.
- The customer is obliged to pay the applicable or agreed hotel prices for the room provided and the other services used by him. This also applies to services and expenses of the hotel to third parties initiated by the customer.
- The agreed prices include the respective statutory value added tax. If the period between the conclusion of the contract and the fulfilment of the contract exceeds four months and the price generally charged by the hotel for such services increases, the hotel can increase the contractually agreed price appropriately, but no more than 5%.
- The hotel can also change prices if the customer subsequently wishes to change the number of rooms booked, the hotel’s services or the length of stay of the guests and the hotel agrees to this.
- Invoices from the hotel without a due date are payable within 10 days of receipt of the invoice without deduction. The hotel is entitled to make accrued claims due at any time and to demand immediate payment. In the event of default in payment, the hotel is entitled to demand the respectively applicable statutory default interest in the amount of currently 8% or, in the case of legal transactions in which a consumer is involved, in the amount of 5% above the base interest rate. The hotel reserves the right to provide evidence of higher damage.
- The hotel is entitled to request a reasonable advance payment or security deposit upon conclusion of the contract or thereafter, taking into account the legal provisions for package tours. The amount of the advance payment and the payment dates can be agreed in writing in the contract.
- The customer can only offset or reduce an undisputed or legally binding claim against a claim by the hotel.